Mobile Occupational Services is dedicated to providing accurate information. If you find inaccurate information within your report and feel it needs to be changed, please contact us by completing the form below.
To initiate an investigation into information that you believe is inaccurate regarding your background check report please complete the following process.
- We require you to identify the inaccurate information and submit the dispute by either completing the online dispute form below or by submitting a request by mail or by submitting a request by phone. If you would like to notify us of a dispute by mail please send a full description of what you believe is being reported inaccurately, as well as your complete name, e-mail, phone number, social security number, date of birth, current address, and any other information that can assist us in researching your dispute. If you contact us by phone, please contact 760-244-6886 and inform the researcher you are initiating a new dispute into your background check report. If more than one dispute is needed, please submit all disputes at the same time for all issues within your report.
- Once we receive your request we will contact the source of the information that was reported and ask them to verify the information in question. Once notified, the source may take up to 45 days to verify the accuracy of the information.
- If you would like to confirm the status on your request at any time during the process you can contact us by email at firstname.lastname@example.org or contact us by phone at 760-244-6886 and explain you are following up on an existing dispute.
- Once your dispute is investigated and completed (may take up to 45 days) we notify you of the outcome within 3 to 5 business days after that investigation. If you have any questions or concerns after the investigation you can contact us by email at email@example.com or contact us by phone at 760-244-6886.